LEGAL
Cookie Policy
This page explains what cookies are, which cookies the Suan Mali website uses and how you can manage your preferences. We keep things simple — only what is needed to make the site work well and understand how it is used.
Last updated: 12 May 2026
1. What Are Cookies?
Cookies are small text files that a website places in your browser when you visit. They help the site remember your preferences and understand how pages are used. Cookies do not contain your name or payment details and cannot be used to run programmes on your device.
Some cookies are necessary for the website to function at all; others are optional and only placed with your agreement.
2. Cookies We Use
Essential Cookies — always active
Required for basic site functionality: managing your session, keeping the cookie banner from reappearing after you have responded, and ensuring secure communication. These cannot be disabled.
Duration: session to 12 months
Analytics Cookies — optional
Help us understand which pages are visited most, how long guests spend on each section, and where they come from. Data is anonymised — we cannot identify individual visitors from it. Used to make the website more useful over time.
Duration: up to 26 months · Provider: Google Analytics (anonymised)
Preference Cookies — optional
Remember settings you have chosen, such as language or reading mode, so you do not need to set them again on each visit.
Duration: up to 12 months
Marketing Cookies — optional
If enabled, these allow us to understand whether visitors reached our website through an advertisement and to measure the effectiveness of any promotional activity. We do not use these for highly personalised advertising.
Duration: up to 90 days
3. Your Cookie Preferences
You can choose which optional cookies to allow. Your choices are saved to your browser and will be remembered on your next visit. Changes here will also be reflected on the main site.
Essential Always on
Required for the website to work. Cannot be turned off.
Analytics
Help us understand how pages are used (anonymised).
Preferences
Remember settings between visits.
Marketing
Measure effectiveness of promotional activity.
4. Third-Party Cookies
Some optional cookies are set by third-party services we use:
- Google Analytics: anonymised page view statistics. Data is processed by Google LLC under their privacy terms. IP anonymisation is enabled.
- Google Maps: if you interact with the embedded map on our homepage, Google may set cookies. These are subject to Google's own cookie policy.
We do not use social media tracking pixels or advertising network cookies that follow you across other websites.
5. Cookie Duration
- Session cookies: deleted automatically when you close your browser.
- Persistent cookies: remain until their expiry date or until you clear them. Our persistent cookies last between 30 days and 26 months depending on type, as noted in Section 2.
6. Managing Cookies in Your Browser
In addition to the controls above, you can manage or delete cookies through your browser settings. Please note that disabling all cookies may affect how some parts of our website function.
Mobile browsers follow similar steps within their respective settings menus. Refer to your browser's own help documentation for the most current guidance.
7. Your Rights and Contact
You may withdraw your cookie consent at any time using the preference controls in Section 3 above. This will not affect the lawfulness of any processing that took place before you withdrew consent.
Disabling optional cookies will not affect your ability to make a reservation or use our core services. A small number of features (such as remembered settings) may not work as expected.
For questions about cookies or your privacy rights, contact us at [email protected] or call +66 53 273 819.